Welcome to Service Matters, a boutique business offering a range of services to assist those seeking a hospitality solution or experience.  Service Matters is headed up by Peter Williams, hospitality industry professional with a passion for service excellence.  

Under the banner of Event Coordination we offer extensive event planning and hosting services to assist business clients and function planners deliver a successful event.  Thinking about an incentive event or post conference tour?  We specialise in creating unique and memorable experiences.

Want to learn more about the art of fine dining and restaurant etiquette?  We can help.  We also offer consultative support to selected restaurant and catering venues and can assist with casual wait staff placement for one-off or regular events.